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THE ANS DIFFERENCE
The greatest benefit of Managed Services is finding and fixing problems before they can negatively affect your business. ANS Managed Services implements this strategy by providing:
- A well maintained, constantly serviced computer network will always run better than without. We monitor, manage, and optimize your network so you reap the benefits of preventing fires, rather than fighting them.
- The capacity to manage all of your IT vendor relationships 24/7 including issues with internet slowness/outages, cyberattacks, printers, email spam, to give you productivity and peace-of-mind.
- Becoming your trusted solutions partner for everything IT. We keep our eyes on your network and systems, while you focus on your business. Call us for free evaluation and estimate: (907) 771-1155.
TAKE OUR QUIZ
If you answer “No” to any of the following questions, you are reacting to IT issues as they happen instead of being preventative.
You should. This means you are just waiting for a disaster to happen.
This is more common than you think, but is very preventable and easy to manage with the right help.
If this is a no, stop the quiz and call us immediately.
Hackers are constantly looking for ways to exploit your network. Because they usually live in the basement of a productive person and have nothing but time to make mischief.
It's your network. You have a right and a responsibility to know this information.
Time is your most precious asset. If your computers run slowly, they are costing you thousands of dollars per year.
How OUR PROCESS Works
EVALUATION
In order for ANS to become your trusted partner, we need to evaluate your business IT environment from top to bottom. This includes quality and quantity of computers, type of server environment, software systems, support expectations, etc.
SERVICE SELECTION
ANS meets with you to understand and help select a service option that fits your needs and your budget. Your business is our focus.
Service Launch
ANS integrates its managed service tools within your IT environment and works with each of your employee to understand their role in being a productive user.
nvironment from top to bottom. This includes quality and quantity of computers, type of server environment, software systems, support expectations, etc.
Monthly Reporting
ANS will report to you on all the managed service outcomes so you can see what’s happening within your IT from cyberattacks to faulty printer cables. We can then work together to prioritize the proactive changes you want to make your IT environment run at its optimal.
Performance Discounts
When your systems run at their peak, and ANS has less work to perform, then you pay less. Discounts will be provided without request on those months where systems run smoothly. We call it the ANS Advantage.
TIER 1 - BASIC
$39/MO per COMPUTER
The Basics plan provides help desk support via phone and remote access during business hours. You will also have direct access to the professional staff at Arctic Network Solutions to answer all of your IT questions and help solve any of your IT problems.
Our Tier II Support plan provides the best IT tools on the market coupled with our fast and reliable IT support services. This plan includes everything from Tier I as well.
PLAN INCLUDES THE FOLLOWING
- Remote Management tool installation for direct user assistance
- Webroot Antivirus software installation
- Tier I Helpdesk Support (Up to next business day DBH 8x5)
- On-site labor reduced to $100/hr (After hours billed 1.5)
- Monthly Reporting
TIER 2 - PREMIUM
$69/MO peR COMPUTER
Our Tier II Support plan provides the best IT tools on the market coupled with our fast and reliable IT support services. This plan includes everything from Tier I as well.
Our Tier II Support plan provides the best IT tools on the market coupled with our fast and reliable IT support services. This plan includes everything from Tier I as well.
PLAN INCLUDES THE FOLLOWING
- Remote Management tool installation for direct user assistance
- Webroot Antivirus
- Tier II Helpdesk Support (DBH 8x5)
- On-site labor reduced to $80/hr (After hours billed 1.5)
- Monthly Reporting
- Backup monitoring and management
- Email/Web filtering (If applicable)
- Mobile Device support
- Monthly Server and PC maintenance (If applicable)
- Network Management
TIER 3 - ULTIMATE
$99/MO per COMPUTER
Our Ultimate Tier III plan is truly the same as an in-house IT department without the cost and overhead. This plan has all of the benefits of our Tier II Support plan, with the addition of unlimited on-site support during business hours.
Our Ultimate Tier III plan is truly the same as an in-house IT department without the cost and overhead. This plan has all of the benefits of our Tier II Support plan, with the addition of unlimited on-site support during business hours.
PLAN INCLUDES THE FOLLOWING
- Remote Management tool installation for direct user assistance
- Webroot Antivirus
- Tier III/on-site helpdesk support (DBH 8x5)
- After hours labor $50/hr
- On-site labor reduced to $0/hr *Excludes Project Labor
- Monthly Reporting
- Backup monitoring and management
- Email/Web filtering (If applicable)
- Mobile Device support
- Monthly Server and PC maintenance (If applicable)
- Network/Site Management
- Disaster care
- Scheduled physical cleanings
- Data protection/offsite replication $99/month up to 2TB ($25 per additional TB)
BASIC BACK-UP
Basic imaging replication onto your own drives using Macrium Reflect: $300 one-time setup/license fee
Basic imaging replication onto your own drives using Macrium Reflect: $300 one-time setup/license fee
Purchase or provide AC Powered External Hard Drive
No Monthly Fee if under service plan
$49/month for monitoring/testing outside Service Plan
Purchase or provide AC powered external hard drive
No monthly fee if under service plan
$49/month for monitoring / testing outside Service Plan
DATA ON-SITE
On-site backup using a UEB device separate from you server: $500 one-time setup/license fee.
On-site backup using a UEB standalone appliance: $500 one-time setup/license fee
Up to 2TB ($99/month) ($29 per additional TB)
Quarterly restore/backup testing
Monitoring and alerting
Legal holds available
Up to 2TB ($99/month) ($29 per additional TB)
Quarterly test restore/backup testing
Montioring and alerting
Legal Holds Available
ADVANCED OFF-SITE
Advanced Off-Site backup Off-Site using a UEB device: $1000 one-time setup/license fee
Advanced Off-Site backup Off-Site using a UEB device: $1000 one-time setup/license fee
Up to 4TB ($149/month) ($49 per additional TB)
Monitoring and alerting
Monthly test restore/backup testing
Legal holds available
Up to 4TB ($149/month) ($49 per additional TB)
Monthly test restore/backup testing
Monitoring and alerting
Legal holds available
Address
851 Westpoint Dr #301
Wasilla, AK 99654
Phone
Office: 907.771.1155
info@ansalaska.com